1688 OverseasSWITZERLAND

Worked example

A loose seam found during a warehouse spot check

A visual inspection record connects the finding to a piece, a carton and its photos. Dispatch has a separate approval step.

This scenario uses fictional order details to show how the service can work.

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Starting point

The warehouse receives 60 fabric pouches across three cartons, with 20 in each. The agreed sample is two pieces from each carton. One of the six pouches has a loose seam. It came from carton 2.

Steps and approvals

  1. Identify the batch and cartons

    The receiving team matches the batch to the order and records the identifiers of the three cartons on the inspection record.

    What you confirm

    The record shows which carton each of the six sampled pieces came from.

  2. Agree the scope of the visual check

    The buyer supplies the approved reference and agrees the sample size and checks for colour and visible stitching.

    What you confirm

    The inspector records that the observations cover the six sampled pieces and the agreed visual checks.

  3. Map the photos to the finding

    The inspector photographs the carton 2 identifier and the loose seam. The inspection record links both photos to the same batch, carton and sampled piece.

    What you confirm

    The buyer can trace the close-up back to the affected pouch and its carton.

  4. Hold the affected carton and decide on release

    The warehouse marks carton 2 as on hold. The buyer reviews whether it should be checked again and considers dispatch of the other two cartons separately.

    What you confirm

    The record captures whether each carton is on hold, is due for a further check or can be released for dispatch.

What the record captures

The buyer can decide whether carton 2 needs a further check and whether to release the other two cartons separately. The inspection record captures the instruction for each carton.