OUR SERVICES

Support at every stage of your purchase.

Choose the service you need. We will review which steps can usefully be combined.

Buy on 1688 with our help

Found an item? We confirm the variant, quantity and availability with the supplier and prepare the purchase for your approval.

Useful information for your enquiry: Product link or description, desired variant and quantity, and Swiss postcode.
What happens next: An itemised quote for the goods, purchasing service and known costs within China.

Parcels from several orders can be received, identified and prepared in China for onward shipping.

Useful information for your enquiry: Number of parcels, type of goods, available tracking numbers and Swiss postcode.
What happens next: Receiving instructions and a shipping quote based on the packed shipment.

We coordinate quantities, variants, suppliers and purchase approvals for your existing list.

Useful information for your enquiry: Item list, quantity per variant, supplier references and desired delivery date.
What happens next: An agreed breakdown of items, costs, checks and outstanding decisions.

We structure your enquiry and discuss which suppliers, offers and samples can be compared against the same specification.

Useful information for your enquiry: Intended use, specifications, target quantity and desired timeframe.
What happens next: A proposed search scope, comparison criteria and next approval steps.

We agree what to count, visually inspect or photograph on receipt, and what preparation is needed before shipping.

Useful information for your enquiry: Goods, quantity, location, inspection criteria and desired photos or packaging.
What happens next: An agreed inspection scope, documented findings and your decision on shipment release.

We coordinate transport, required documents and delivery for your goods and Swiss destination.

Useful information for your enquiry: Goods description, collection point, Swiss postcode, and known weights and external dimensions.
What happens next: A transport proposal setting out the scope, expected costs and import responsibilities.

For a specific purchase, we confirm the recipient, amount, currency, fees and your approval before payment.

Useful information for your enquiry: Order reference, goods value, currency and supplier details.
What happens next: An agreed process for payment and the related proof of payment.

We review discrepancies, damage and delivery issues against the order and shipping documents and agree next steps with the parties involved.

Useful information for your enquiry: Order or shipment reference, description, date and available photos or evidence.
What happens next: An update on who is handling the case, any missing evidence and the options available.