1688 OverseasSWITZERLAND
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Request a quote

Individuals

Arrange shipping and customs

Are your goods ready to ship? Discuss collection, transport to Switzerland, import documents and the agreed handover point.

Discuss my shipment

What this package covers

What to send us
Description of the goods, collection point, Swiss postcode and any known weights or outer dimensions.
What you receive
A transport and delivery proposal that explains included costs, the documents needed and who handles each import step.

  • Check collection and packing details

    Share the type of goods, collection point, destination and any known external dimensions and weights. Mention any special handling needs.

  • Agree transport and import responsibilities

    We review possible routes, available documents and who handles each agreed import step. The quote identifies what still needs confirmation.

  • Define handover

    We specify where the agreed service ends and who arranges final delivery. Use the shipment reference if you need help with a delivery issue.

Example packing and handover record

Itemised quote

The written quote lists the currency, included work and who pays each charge. It marks amounts as confirmed, estimated or still to be priced. Any changes are agreed before the work goes ahead.

  • Collection

    What it’s based on
    Collection address, package count and agreed handover arrangements in China.
    What to confirm
    Check whether collection is already included in the transport quote.

  • Preparation

    What it’s based on
    Any agreed work on the packed goods before dispatch.
    What to confirm
    Approve any labelling, protective packing or repacking before work starts.

  • International transport

    What it’s based on
    Final packed dimensions and weight, mode of transport and charging basis in the quote.
    What to confirm
    Confirm a revised quote if the packing details or scope change.

  • Import handling

    What it’s based on
    Agreed work on documents and import formalities by the parties involved.
    What to confirm
    Clearance service charges and amounts assessed by authorities are shown separately.

  • Import duties and taxes

    What it’s based on
    Goods information and the actual assessment.
    What to confirm
    Identify any outstanding amounts and who is responsible for paying them.

  • Final delivery

    What it’s based on
    Agreed handover point and requirements at the receiving location.
    What to confirm
    The quote marks this leg as included if the transport price already covers it.
What to check before approving a quoteExample of an itemised quote

After you enquire

  1. Add missing details

    Use your CH enquiry reference and the email address from the original enquiry.

    Add the collection point, Swiss handover point, type of goods, package measurements and weight. Say which import documents are available.

    Update your enquiry

  2. Review the itemised quote

    Our team emails you an itemised quote with its reference. Check the currency, any amounts still to be priced and who pays each charge.

    Compare collection, freight and delivery. Check the clearance service charge separately from duties and taxes assessed at import.

    See the quote items

  3. Respond to the quote

    Enter the enquiry and quote references, along with the email address from the original enquiry. Tell us whether you confirm this version or would like changes.

    Confirm the transport mode, handover point and import responsibilities. If the packing details or services change, ask for a revised quote before booking.

    Send a quote response

  4. Follow up on an order or shipment

    Give the enquiry or shipment reference, the affected package and its last known status. For import questions, say which documents you have.

    Contact support
Discuss my shipment